A small family owned and operated company that delivers on price, quality, service and integrity! I have just taken a job that will require a daily commute of over 100 miles per day and with my 2010 Chevrolet Traverse the low gas mileage would deter me form accepting the position. In a 30 minute conversation with Lou Jr. I was able to look at and test drive a Honda CRV and Toyota Rav 4, both suv's that I needed for road conditions in winter and with outstanding gas mileage. We settled on the Toyota and to my amazement Lou Jr. found a 2012 Limited with under 9,000 miles (yes a 2012 Limited with under 9,000 miles) loaded and in great condition. As we discussed price and trade in value on my 2010 Traverse I was prepared for the age old battle of the negotiation, but I was pleasantly surprised at the professionalism and product knowledge of Lou Jr. as he took me through the book value calculations and then gave me the maximum trade in value for the Traverse. He also walked me through the pricing of the 2012 Totota Rav 4 and his numbers were under the True Car estimates for the area showing me he valued my business and with the utmost of respect demonstrated why I need to continue as a Lou's Care Care Customer. Thank you Lou Jr and the entire team.