I bring my vehicle to Lou's because I know they will always be upfront with me on what my vehicle needs and when it needs it. I feel like my vehicle is always maintained well and the staff is very friendly.
I think my problem was taken seriously, checked into & fixed, also the technician stayed late to get it done & I had my car back the next morning. I appreciated that.
Clean, cordial, & quick.
I went to Lou's just for a photo inspection for my insurance with Geico.The place is spotless and everyone was super friendly.I wasnt there for anything substantial but there was a very comfortable feeling at Lou's.The owner "Lou' I guess worked through his lunch time to take the photo inspection of my car.Talk about having your heart in your work.Def my new mechanic!
Took my car in today for the first time to Lou's and couldn't be happier with the experience . Thanks!
Lou's is great! I have had three vehicles and a trailer in their shop over the past year and the results were awesome. Quick responses from the service department with problems and they address issues that would be too costly to even have repaired in a vehicle that would not be worth the investment. They genuinely care about their customers and their rewards program is fantastic. The rewards dollars can be used for any repairs or other services in the service department. In my opinion they are the leaders in care care in NEW YORK STATE.
Always a terrific job!
Always good service
I was new to the area and in search of a car care facility that wasn't "cookie cutter" and uncomfortable. I certainly found what I was looking for when I went to Lou's - they even gave me a discount for choosing their services over those of a competitor. I was very pleased with the quality and pricing of the service and I certainly will return. Thank you!
I like this place.and the people