5

Brought the car there with a no start and they figured it out quicker than we could! So happy. Thank you guys so much. Will definitely be back when the next thing goes... Hopefully not soon though lol

5

At Lou's you are always guaranteed expert car service by professionals. The staff is friendly and knowledgeable, always looking out for you as if it was their own car being repaired. You can always trust the service and people at Lou's.

4.5

Great personal Great services Hassel free Always a pleasure to see the crew

5

Excellent service.

5

I was elated when Lou's Car Care Center addressed my car's gasoline leak issue as scheduled and drove me to and from work since the loaner car I was designated to use did not arrive back from a different customer to Lou's as planned. Lou's went out of the way to address a safety issue regarding the driving of my car immediately and chauffeured me to and from work as well. I am very impressed with their service and conscientiousness!

5

I got in an accident on January 15, 2016 with my car being totaled out. I hestitad buying a car 1. Because I was a little scared to drive. 2.My husband is a Syracuse Fireman , at the time he was going on vacation so it left me with the relaxation of not having to drive much. When I started looking I wasn't thrilled about car shopping. It's tiring, time consuming, and it can be an inconvenience. So I was not in any rush.When my time was up from my relaxation chauffeur service....lol I came across Lou's car care it has been nothing but generous honest service. Lou Jr you rock! Thanks for all your help!

5

Friendly and knowledgeable customer service. Not too long of a wait. I was early and they got the car into the shop within 15 mins.

5

Excellent experience Thank you. Derek

5

I came to Lou's after having some issues with my provider at the time. My poor car needed some TLC and it got it at Lou's. The entire team at Lou's also made me feel comfortable that the issues were being addressed correctly this time. Now that the work is done, I am happy with the results. My car is running better than it has been in quite some time and I have a clear idea of what is coming down the pike for normal repairs and maintenance. Everyone on the team took great care of me from the minute I dropped the car off. The service team walked me through everything and answered all of my questions along the way.

5

Lou's Car Care Center is very accommodating regarding times you can bring your car in and provides excellent service at very reasonable rates as well as comprehensive, prioritized cost estimates of service on your more than slightly-used vehicle without any pressure from them on you of having to do it all now or on their time schedule.

Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.