Baldwinsville Auto Repair

When you find a business who goes way above and beyond they deserve recognition.We have a job that turned complicated due to a parts issue.They were kind enough to offer us a loaner car for a trip we previously planned.That is customer service! Who does that anymore?Very impressed and thankful.

It was a very enjoyable experience. Lou was great to speak and deal with, one of the most pleasant buying experience,s of my life. I would recommend any of my friends to go shop here. Thank you

Needed a New York State inspection and a oil change. As usual the staff and the service was excellent.

As always, pleasant and courteous with their customer service. Tire change over was done quickly and to my satisfaction. Thank you again for a job well done!!

Oil Change then our brakes needed to be repair. Great job and didn't keep us waiting all day, even gave us a loaner to use.

Great service and very friendly staff! Every time I go to Lou's it's been a good experience!

Whenever they switch the tires, you seem to forget to reset the tire pressure switch for the second set of tires. I was away and didn't drive the car until today and the low tire is now on. I had to get back to work and haven't had a chance to notify you.

Great service.Prompt,courteous and upfront answers with any of my concerns.

Lou's is always there whenever I need them. The courtesy and professionalism from everyone there is the absolute best. It does not matter who is taking care of you and your vehicle, the service is the same. OUTSTANDING!

I am always very satisfied with the work completed at Lou's. It's the people though that make the biggest difference for me. They are always friendly and greet you with a smile. They keep you informed as to the progress on your vehicle. All employees say hello to anyone one who walks through their door. As I've waited for work to be completed on my vehicle, I have observed special care to their elderly customers. Special people!