Brought my 2007 Equinox to Lou's because they take care of all our vehicles at work. My experience was amazing. Lou talked me through each aspect of working on my car. He was extremely knowledgeable, courteous, and a great pleasure to deal with. Went way beyond to get it done in a timely manner. I felt he really cares about you being comfortable in your car and more important safe. Can't thank you enough, would recommend Lou's to everyone!!