Baldwinsville Auto Repair

Always terrific!

I recently purchased a 2014 x3 BMW from Lou's. Let me tell you something about these folks. They were so accommodating and pleasurable to deal with! Not only did I get a fantastic deal on a beautiful vehicle, it was a great experience doing it every step of the way! I give Lou's Car Care my absolute highest rating! Lou's Cares!

I love this place! Lou's bends over backward to accommodate you, service is prompt and courteous, and the customer is always greeted with a smile. I couldn't ask for more.

Excellent service-

Your Service Dept under Louigi is doing excellent job. They take time to understand the problem, research and do correct work. I will continue to recommend your shop to my friends.

great wheel balance great alignment

I have always found everyone to be courteous and very helpful at Lou’s. They seem to value their customers which is growing more unusual in today’s world. I would recommend them for a service that is needed.

Always accommodating...especially this time around. It was a true week of forgetfulness but Lou's came through for & l so appreciated their caring and taking care of appointment anyway. Do l feel important & treated as if I'm the only customer? Absolutely. Thank you ever so much.

I have always been well taken care of

I discovered Lou's during my online search for a new/used car, and I am very glad I did! It's my first car purchase in quite some time, and I was not looking forward to the process. But from the first email communication to my visit for a test drive, all the way to picking up my new car, I was extremely impressed with the professionalism of all of the people I met here, and I'm looking forward to returning for all of my service needs!!!