5

Always pleased they take real good care of me

5

Thanks for everything you have done for me over the last 20+ years. Even my parents were so pleased. I've made scheduled appointments and sometimes just dropped in when a light went on and you took care of me right then or scheduled an appointment. When my Mom was ill you loaned me a car when I couldn't leave her alone for very long. Your family and staff have always been there for your customers. I have observed this when I was and am now able to wait for my car. Thanks

5

Rachel, Sue - all the service guys at Lou's I wanted to take this opportunity to thank you for your patience and assistance during my time as a NAPA Baldwinsville. The care and concern you show for everyone who walks through the front doors is remarkable and truly special. The customer service is clearly second to none. Good luck and thanks again for everything. Jay Duda

4.5

I was able to get an appointment when I requested and they had my car ready in a timely fashion. They kept me updated on the progress. They did an excellent job.

5

They let you know what needs to be done, very friendly and professional. Always make you feel welcome.

5

The staff and service at Lou's are always outstanding!

5

We are delighted with Lou's Car Care! Keep up the Excellent customer care service!

5

We are very pleased with Lou's car care! Susan, Rachael, Luigi & Lou Jr. have all been outstanding with their customer service. We also appreciate the great car care service that has been performed. Thank you. Happy New Year to All!

Thank you so much for the kind words, it is a pleasure to work with Chuck and yourself. Have a very Happy New Year :D ♥

- Lou's Car Care Center, Inc.
5

Great service @ the front desk and in the shop!

5

Always a pleasure and I love knowing they will always take care of me thank you to everyone at Lou's

Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.