4

I was searching for my dream car and found it at Lou's. After talking to Lou on the phone, I had a great vibe and thought it would be worth the 2 hour trip from Buffalo. I was greeted with a warm and friendly atmosphere from the staff and really hit it off with Lou. I loved the car. I also loved that there was absolutely no pressure with the sale. He gave me time to go back home and sleep on it. We talked again and made the deal! I highly recommend Lou's Car Care to everyone who wants a truly great experience!! Thanks again Lou and staff!

5

Totally hassle free NYS Inspection. All was good and I was on my way in 30 minutes.

5

My car's problem was in the steering.They had a mechanic who was able to find the cause and replace some rusted U-joints. I drive a 2004 Camry and rust is becoming a problem. Everyone of Lou's employees earn high marks in customer service. I will definitely be returning.

5

Super service. Always satisfied. I always appreciate the list of recommended repairs.

5

NYS Inspection. The car was taken in right at the appointment time. The minimal wait passed quickly in their comfortable waiting area.

5

Lou's is the only place I take my vehicles. The staff are friendly and courteous....as is Lou. :-)

5

The service at Lou's Car Care is excellent. The entire staff is professional, experienced and their customer service is outstanding. They are knowledgeable and honest. We highly recommend Lou's Car Care.

5

Rachel was a huge help with a pair of tires for my wife’s Mini and also made sure a previous repair was working properly on my Yukon. Without asking, she provided a loaner car and totally took all the inconvenience out of the day.

5

Smooth and pleasant experience, clean place, nice people to deal with, will go back.

5

Lou's has been servicing my Dodge 2008 van for some time. It is still running like new after 10 years! I recently had new wheels (steel) and wheel covers put on and it now looks great as well! Thanks to all the great people at Lou"s .They are a great team of really nice people and there work is outstanding! Thanks to all!

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