My 9 year-old car was victimized by rodents chewing on wiring, which led to numerous fault codes with various sensors in the car. Luigi and his crew of technicians did a commendable job determining the reasons for all of the fault codes that resulted from the short circling wires, and replaced the wiring and sensors as necessary to get my car back in shape. While their automotive detective work was going on, Lou's provided me with a free loaner car -- no strings attached. While nobody likes to have car trouble, the staff at Lou's Car Care Center made this as positive of an experience as they possibly could.