7361 State Fair Blvd., Baldwinsville, NY 13027
Hours of Operation:Mon - Fri: 7:30 AM - 5:30 PM

Baldwinsville Auto Repair

1541 Reviews
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(315) 352-5464
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5

We worked with Gene this week and it was fantastic customer service experience! We received text updates as needed. We were able to drop off and pick up the car after hours using their key lock box. It was awesome! We're very happy with the service on our car. Definitely recommend Lou's!

Thank you so much for taking the time to leave such a wonderful review, Shanna! We're thrilled to hear that you had a fantastic experience working with Gene and that our after-hours service option was convenient for you. Your recommendation means a lot to us! Thank you for the opportunity to replace the clock spring and the timing belt on your Acura. We're committed to providing excellent customer service, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out!

- Lou's Car Care Center, Inc.
5

Lou's Car Care comes through again. I had a tire blow out and Gene at Lou's gave me guidance in purchasing new tires at a substantial savings. Gene immediately got my vehicle in the shop and took care of everything. I appreciate everything that Lou's Car Care does for me and Gene make you feel like family. I would recommend this business for anyone who needs an automobile serviced.

Thank you so much for your kind words, Larry! We're thrilled that Gene could assist you promptly and efficiently with your new tires on your BMW. Providing guidance and excellent service to our customers is always our top priority, and it's wonderful to know that you feel like part of the family here. We truly appreciate your loyalty and patronage over the years. Your recommendation means the world to us! Please don't hesitate to reach out if you need anything else!

- Lou's Car Care Center, Inc.
5

It was actually Nino's who restored our car after an accident. Nino and Tom were wonderful and our car looks great.

Thank you for taking the time to leave a great review, Angela! We're glad that you were satisfied with your repairs!

- Lou's Car Care Center, Inc.
5

I’ve had my car serviced and my wife’s tires swapped in the last week. Great place to work with! The texting for updates is a game changer especially when working. Both cars will be coming back for regular service.

Thank you so much for taking the time to share your experience with us, Matt! We're thrilled to hear that you found our service to be exceptional and convenient, especially with our texting updates feature. Thank you for giving us the opportunity to complete an oil change and a seasonal tire swap on your Subaru and Hyundai. We look forward to continuing to provide you and your wife with excellent service in the future. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

- Lou's Car Care Center, Inc.
5

When our cross-over needed new wheels due to slow air leaks, Lou's Car Care suggested a cost-effective solution. Matt listened to my needs and came up with an estimate that fit our budget. Our vehicle was able to be worked into the schedule within a couple of days. The job was done on time, and the wheels 🛞 look fantastic.

Thank you for sharing your experience with us, Don! We're delighted to hear that Matt has provided you with attentive service and a cost-effective solution for your wheel issues. Customer satisfaction is our top priority, and we're glad we could accommodate your needs. Enjoy your new wheels, and don't hesitate to reach out if you need anything else in the future!

- Lou's Car Care Center, Inc.
5

Hands-down the best car service experience I’ve ever had. I arrived in a panic and left informed, calm, and safe. Service representatives were incredibly polite and clear, and I even left with a free tote! This is the only car service center I’ll be using from now on.

Thank you so much for your kind words, Chloe! We're delighted you had the best car service experience with us. Our team works hard to provide excellent service, and we're thrilled you felt informed, calm, and safe. We truly appreciate your feedback and look forward to serving you again. Enjoy your free tote, and thank you for choosing us as your preferred car service center!

- Lou's Car Care Center, Inc.
5

The absolute goat 🐐 car care place. They were super nice and quick when our windshield wipers broke in a storm when driving 7 hours home to NJ.

Thank you so much for taking the time to share your positive experience, Charlotte! We're thrilled to hear that you were happy with our service. We understand how crucial it is to address such issues promptly, especially during a long drive. Our team is committed to providing exceptional service, and we're delighted that you found us to be super nice and quick in resolving the problem. Safe travels, and if you ever find yourself in need of assistance again, please don't hesitate to reach out. We look forward to serving you in the future.

- Lou's Car Care Center, Inc.
4

Have been having my cars serviced over 30 years at Lou's. Alway been very satisfied with everyone there and the work done on my cars. Thanks. Tom Dermody

Thank you so much for your kind words and for being a valued customer for over 30 years, Tom! We are thrilled to hear that you have always been satisfied with our service and the work done on your Chevrolets. It's customers like you that make our job so rewarding. Thank you for your loyalty and trust in us!

- Lou's Car Care Center, Inc.
5

Very friendly and welcoming. Got my vehicle in same week. Thorough inspection, including taking notice of how far off in miles my "next oil change" sticker reflected (25k miles over current odometer reading). Clearly an error on the part of the other dealership! Thanks for having great attention to details!

Thank you so much for taking the time to share your experience, Kelly! We're delighted to hear that you found our team friendly and welcoming. We were happy to get your Lincoln in promptly and that you appreciated the thorough NY State and Digital Safety Inspections. We believe in paying attention to every detail, and we're glad we could catch the error regarding your "next oil change" sticker. Your kind words motivate us to maintain our commitment to excellent service. We truly appreciate your business and look forward to serving you again in the future. If you have any further feedback or suggestions, please feel free to share them. Safe travels, and thanks again for choosing us!

- Lou's Car Care Center, Inc.
5

We appreciate the time you took to give us a great rating, Amy! We look forward to helping you with all of your vehicle repair and maintenance needs in the future. Thanks again!

- Lou's Car Care Center, Inc.
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Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.