5

Our car-buying experience was totally stress-free. Lou Jr. was professional, honest and very laid-back. No hard selling or double talking. He gave us a reasonable deal on our trade and we drove off with a like-new used car. Paperwork and financing were done on premises with no hassle. We highly recommend Lou’s for all your car-care needs. They are the best!

5

The best service & body shop in Central New York.

5

I really appreciate how Lou's expedited my car's repair to ensure I had transportation to work the following day. The car is working great. Thank you!

5

Everyone I have worked with has been wonderful. I've had a lot of work and received bad news on my cars but always felt they did everything that was needed and made me feel confident in the work they did. They offer great advice. So happy I started going here.

5

Fantastic service! Lou was beyond helpful every step of the way and made the entire process of buying a car fun and easy! If you're in the market for a pre-owned BMW or any other make of vehicle, stop in and see Lou, he'll take great care of you!!!

5

I moved to the Syracuse area 13 years ago. Being a car nut, I needed to find a knowledgeable, honest business to service my autos. After 6 shops and dealer ships I found Lou's Care care. I have been totally satisfied with all of their work and the employees are top notch and friendly. When I decided to purchase a car I went to Lou and he started a search for the car I was looking for with the budget I was comfortable with. He found exactly what I wanted. He could of not been more congenial and helpful with every aspect of the process. I would recommend Lou's to any one looking for service or to purchase an auto.

5

Thanks to the great team at Lou's, our family cars are ready for summer! We swapped out the winter tires on one car and purchased and installed a whole new set of rims and Continental TrueContact touring tires for the other. We can't say enough for the help in choosing the right tires and for the fantastic service and support from everyone at Lou's!

5

A great facility to bring your vehicle. Foreign or Domestic, they'll take good care of you!

5

Everyone I have interacted with here has been wonderful! Today I cancelled my appointment and Sue contacted me to see if I wanted to reschedule and when I told her I wouldn’t have a ride after I dropped my car off she informed me they could shuttle me home and back to get my car if needed! The customer service is excellent and the maintenance I’ve had done there is excellent as well! I would definitely recommend them.

5

Best customer service in the area! My go to shop!!!

Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.