5

I have brought my car to Matt and Lou's Car Care for many years. Their work has always been top notch! Most important to me, I have never had to bring it back for a re-fix or a re-adjustment from the original problem. When it was fixed...it was fixed. I have always been treated with respect and professional courtesy. My most recent visit, I was told I would have to leave the overnight until the next morning. However, I was happily surprised when they completed the work on the same day and I was out the door with my vehicle. Kudos to Matt and the entire Lou's Car Care Team!

5

Lou’s Car Care is the best place to go for your car ! They’re very organized , friendly , take pictures of everything they do and send you all the results as they work on your car. Then text you right away when it’s ready. It’s the only place I’ll go with my new car 😊

5

Great service, friendly knowledgeable staff, love the text message link to the car report and pictures of the findings as well as the repair order approval process.

5

Had my car inspected by Joe. He was very courteous and friendly even though he was down in the dumps about his penguins not making the finals. He did an excellent job and I would recommend him.

Thank you so much for taking the time to share your experience with us, Doug! We're thrilled to hear that Joe provided excellent service during the NY State Inspection on your Honda. We pride ourselves on delivering top-notch customer service, even when faced with life's disappointments like the Penguins not making the finals. Your recommendation means a lot to us, and we look forward to serving you again in the future.

- Lou's Car Care Center, Inc.
5

I have been bringing my vehicles to Lou's for 5+ years. I wouldn't go anywhere else. They are always thorough and precise about what needs to be done and what it will cost. Best shop in town as far as I'm concerned.

Thank you so much for your kind words, Jim! It's customers like you that make us love what we do. Providing thorough and precise service is always our goal, and we're delighted to know that we've been able to meet your expectations. Thank you for allowing us to replace your wheel bearing and inner tie rod on your Subaru. We truly appreciate your loyalty and look forward to continuing to serve you for years to come. Thanks again for choosing Lou's!

- Lou's Car Care Center, Inc.
5

Very trustworthy and professional.

Thank you so much for your kind words, Cait! We're happy to hear that you found our service trustworthy and professional. Providing exceptional service is always our top priority, and it's wonderful to know that we've met your expectations. Thank you for trusting us to complete a New York State Inspection on your Nissan. We look forward to serving you again soon!

- Lou's Car Care Center, Inc.
5

Lou's Care Car is the best. I've used for the past four or five years and will continue to do so. They are reliable and straight shooters. I recently had them do a full check up on my vehicle. Marc did an excellent job and kept me well informed. My vehicle is driving much smoother than it originally was. Awesome job! Always a repeat customer. See you next week with the other vehicle.

Thank you so much for your glowing review, Charmaine! We're thrilled to hear that you've been a satisfied, long-time customer. We appreciate you trusting us to complete a transfer case service and differential service on your Nissan. We'll be sure to pass your kind words along to Marc—he'll be delighted to hear that his work made a difference in your vehicle's performance. We are thankful for your loyalty and look forward to seeing you next week with your other vehicle! If you ever need anything in the meantime, don't hesitate to reach out. Safe travels!

- Lou's Car Care Center, Inc.
5

I recently brought my Acura MDX in for service and Matt and Marc (Rick too) really took care of me! I can't say enough about this place! They are top notch from top to bottom and very professional! I only use them for all my vehicles! Highly recommend them! Thanks!! Joe

Thank you so much for taking the time to share your experience with us, Joe! We're thrilled to hear that Matt, Marc, and Rick provided you with exceptional service during your recent visit. Our team takes great pride in delivering top-notch service, and we're delighted to be your go-to choice for all your vehicle needs. Thank you for trusting us to replace your inner tie rod and complete an alignment on your Acura. We truly appreciate your recommendation and look forward to working with you again in the future!

- Lou's Car Care Center, Inc.
5

Thank you so much for the 5-star rating, Alex! We truly appreciate your support and are happy to hear you had a positive experience with us. Thank you for trusting us with the patch plug and new tire for your GMC. We look forward to working with you again!

- Lou's Car Care Center, Inc.
5

Thank you so much for your 5-star rating, Tyler! We appreciate the opportunity to complete an oil change and rear brake service on your Honda. Your feedback means the world to us and motivates us to continue delivering exceptional service. We look forward to serving you again in the future!

- Lou's Car Care Center, Inc.
Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.