We've been going to Lou's Car Care for over 5 years now because they are trusting partners who not only take quality care of our car, but also take care of us. We believe in having a positive experience in customer service right from the start. The folks from Lou's Car Care have consistently given our car and us the time and attention necessary to help us to understand the problems, make repairs, and provide recommendations. We have used a few services there that they support, including detailing and towing, and continue to be more than satisfied with all. We tell everyone we know about their services and how happy we are we have them. Their genuineness and respect in engaging their customers is real, from the top on down.