Baldwinsville Auto Repair

People talk about family a lot but it is a reality at Lous Care Care. They always take the time to explain the repairs needed and answer every dumb question I can think to ask. The family atmosphere is evident in the respect shown to every person entering the lobby with a smile, greeting and genuine concern for the visit. They even take time to immediately help my wife and daughter even without an appointment. I am Proud to claim my place in the Lous Car Care family and strongly suggest you visit them, ask for Randy and see why I always enjoy the visits to their shop.

Quick, courteous service and quality repair with a cup of fresh brewed coffee. I now know my destination for all future repairs. EXCELLENT.

I brought my car to Lou's to fix a bearing that I knew was broken from a previous appointment. Randy found some other issues with my car and had the courtesy to let me know about the other problems with the car before he proceeded with the bearing, even though I had already authorized the work. It was an excellent call on his part to notify me of the other issues given the high mileage on the vehicle. I am so happy that they let me know before I put money into a car that I may not want to keep pouring money into. Most other shops would have gone ahead and fixed the bearing and then let me know about the other stuff later. WOW! I ended up fixing some other items. It was so good to have all the information at my finger tips and to have the ability to make a decision BEFORE I spent my hard earned money. Great people, great shop!

Lou's Car Care picked up my vehicle, repaired it, and returned it to me. Lou's understands the needs of an individual with disabilities and works with the customer to ensure that both the vehicle and customer get top shelf service!

Outstanding, service, integrity, honesty. Very impressive as usual.

Thanks for your prompt and cheerful service. It is comfortable to wait in your comfortable waiting area.

New front brakes and calipers done. I'm pleased with the result and with the service and courtesy.

As always I am very happy with your service and staff. EVERYONE at your service department are always friendly and very helpful. Thank you, Bob Parry

Good Fast Friendly - You always keep my Rav on the road and ready to go.

Lou's got my car in quickly early in the AM for an oil change. The mechanic found some minor repair items that need to be addressed. They discussed options with me and made helpful recommendations. Lou's Car Care are very honest and good people to have work on your vehicle.