Baldwinsville Auto Repair

Very pleased as always with the work done. Also with the staff.

They located noise and fixed it. Smooth quite ride now!

I brought in my car for a tranny tune up and engine oil change. I have a spcial transmission called a CVT. Randy told me that the required labor was very extensive. Randy went above and beyond my expectations and researched the work with Ford. He found out excactly what needed to be done and what the recommendations were for the service. He saved me hundreds of dollars by digging deeper into what really had to be done. I am very pleased as ususal. Thank you.

Once again prompt, quality service provided by friendly and caring people. Thanks you.

The review title says it all. It is a pleasure doing business with you folks.

Today was my last visit. We're still communicating. I'll see you Monday 10/24/11.

The brake line to the rear brakes was rusted out and broken. I was given estimates to fix that line as well as the front lines and the fuel line which are rusted but not leaking at this time. I only went with the broken line but with the estimates in mind I will be doing the other repair during future repairs to the truck.

I first call for a appointment but had to cancell due to a family issue, daughter's car broke down. I called and got a later appointment. Lou's was able to complete the servicee and got the car available for mme well ahead of the schedule I had asked for. They also took the time to call me to inform me the the car was ready for pickup.

I had to have AAA jump start my battery. The driver told me I would need a need a new battery. Lou's Car Care was on my way home. I stopped and they took care of replacing my battery right away. I don't think it took an hour. I have been doing business with them for 25 years. I would recommend their servics to any one.

They may not be the cheapest in town but you do get what you pay for and these guys know how to treat a customer. Randy thanks again for being upfront and always providing the best solution and returning the vehicle so quickly. You guys are awesome and you have a customer for life.