5

Anyone can learn to fix a car, but to add to that expertise with premier customer service is a combination that few can master. The people at Lou's bring that customer service to a higher level than anyone in the industry. I bring all my auto work to Lou and I have never walked away with anything but complete satisfaction knowing that my vehicle is repaired properly, and having been treated like a king by each staff member. Lou's people make the experience the best for everyone. Thank you!

5

Wonderful service all around. Will recommend them to everyone.

5

would not go any place else Randy is great Thank you so much for the care you give my cars Henry

5

Excellent my car feels like and drives like new. Hugs the road like it is glued to the pavement.

5

As always, I was pleased with their service and how they go the extra mile when they notice something minor while doing an oil change and adjusts it. And, if they notice something more serious, they explain the problem and give you a time frame within it should be corrected so as not to cause major problems with the car. I trust their care and judgement.

4

Focus was inspected and repaired very timely. I appreciated the notice on future maintenance it will need.

5

professional and courteous great customer service

5

I was met when I came in, my car was promtly taken in for the inspection and oil change, and my car was done in normal time. It is always a good experience.

5

I thought I was going to need major transmission work, but I was happy to hear that it was a minor issue. I love that I can trust Lou's Car Care to give me an honest assessment of my vehicle!!

5

Came to Lou's for a simple winter/summer tire exchange but I know I got a lot more. With a high mileage car I really appreciate the care Lou takes checking everything to make sure we as safe as we can be. Thanks Jeff Averill

Lou's Car Care & Fleet Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lou's Car Care Center, Inc. (315) 638-0281 if you have any issues in accessing any area of our website.