I began a relationship with Lou's a couple decades ago. Yes, these guys have been caring for us and our automobiles like we were their family! Always informed of the history of our cars and the services performed. They keep us updated on what to expect in the near future. Questions are always answered in a professional way that can be easily understood. Phone and computer system is wonderful and fun! Staff is so courteous and the mechanics do great work. If ever the work done is in question- they'll take a look and make any corrections needed. It is especially important for a single woman to have the assurance that her car will be WELL taken care of. I have since moved further away from Baldwinsville but continue to bring my car to the caring, courteous staff at Lou's! Its well worth the drive, gas and the time! Thanks to all at Lou's and its been a pleasure to watch you grow through the years.
Thank you so much Gay for taking the time to write such a nice review of your experiences here. We truly appreciate your business, and thank you for being such a loyal customer. As always, any questions or concerns please feel free to contact us.
- Lou's Car Care Center, Inc.